Sales Terms & Conditions
These terms apply when purchasing products from The Thin Line Coffee Co. through our website.
Orders
When you place an order, you are offering to purchase the products shown in your basket. Your order is accepted once we confirm that it has been accepted or dispatched.
Prices & Payment
Prices are shown in pounds sterling. Delivery charges and any applicable taxes will be shown before you complete checkout. Payment must be successfully authorised before an order is dispatched.
Product Information
We take reasonable care to ensure product descriptions and images are accurate. Packaging, appearance and other minor details may occasionally vary.
Delivery
We aim to dispatch orders within the delivery times shown on our website. Delivery times are estimates and may occasionally be affected by circumstances outside our control.
Cancellation & Returns
Your statutory consumer rights are not affected by these terms. If you wish to cancel or return an order, contact us as soon as possible at Support@thethinlinecoffeeco.com.
Products should normally be returned unused, unopened and in their original condition unless they are faulty, damaged or incorrectly supplied. Some products may have different cancellation or return rights where permitted by law.
Damaged Or Incorrect Orders
If your order arrives damaged, faulty or incorrect, contact us with your order number and photographs where appropriate. We will work with you to arrange a suitable replacement, refund or other remedy.
Availability
All products are subject to availability. If an item becomes unavailable after you order, we may cancel the affected item and provide a refund.
Liability
Nothing in these terms excludes or limits rights or liabilities that cannot legally be excluded under UK law.
Contact
The Thin Line Coffee Co.
Company No. 17359502